Original article
Quality indicators in the management of bladder cancer: A modified Delphi study

https://doi.org/10.1016/j.urolonc.2016.12.003Get rights and content

Highlights

  • Nonadherence to best practices leads to marked variations in bladder cancer care.

  • We present 60 quality indicators that can quantify adherence to best practices.

  • Structure and process indicators that predict for quality outcomes are presented.

  • Indicators span several disciplines and phases of the cancer care continuum.

Abstract

Background

Survival in patients with bladder cancer has only moderately improved over the past 2 decades. A potential reason for this is nonadherence to clinical guidelines and best practice, leading to wide variations in care. Common quality indicators (QIs) are needed to quantify adherence to best practice and provide data for benchmarking and quality improvement.

Objective

To produce an evidence- and consensus-based list of QIs for the management of bladder cancer.

Methods

A modified Delphi method was used to develop the indicator list. Candidate indicators were extracted from the literature and rated by a 27-member Canadian expert panel in several rounds until consensus was reached on the final list of indicators. In rounds with numeric ratings, a frequency analysis was performed.

Results

A total of 86 indicators were rated, 52 extracted from the literature and 34 suggested by the panel. After iterative rounds of ratings and discussion, a final list of 60 QIs spanning several disciplines and phases of the cancer care continuum was developed.

Conclusions

This is the first study to comprehensively produce common QIs representing structure, process, and outcome measures in bladder cancer management. Though developed in Canada, these indicators can be used in other countries with slight modifications to track performance and improve care.

Introduction

Bladder cancer is the ninth most common cancer worldwide [1], and the fifth most common cancer in Canada [2]. It includes a wide spectrum of disease from low-risk non–muscle-invasive tumors to highly aggressive, and often lethal, muscle-invasive tumors. Accordingly, the management of bladder cancer is complex and covers a broad range of interventions.

Despite advances in diagnosis and treatment modalities, only a moderate improvement in cancer-specific survival has been observed over the past 2 decades [3]. Furthermore, population-based data have shown lower patient survival than that of clinical trials or academic centers [4]. The reason for this survival discrepancy is multifactorial ranging from a lack of proper health care facilities to nonadherence to urological guidelines [5], [6]. Nonadherence leads to marked variations in care with several studies showing a link to poorer outcomes [5], [7].

In countries where care facilities and availability of treatment are less likely contributors to poor patient outcomes, standardized quality-of-care assessment can serve to track performance and subsequent effect on clinical outcomes across the health care system [8]. To that end, the objective of this study was to produce an evidence- and consensus-based list of quality indicators (QIs) spanning the bladder cancer care continuum with input from a multidisciplinary expert panel. The QIs can be used to quantify adherence to best practices and provide data for benchmarking and quality improvement. It is our hope that performance measurement against common QIs will encourage the advancement of practice standards, promote performance comparison across jurisdictions in efforts to improve care, and stimulate sharing of best practices. The ultimate goal is to improve clinical outcomes of patients with bladder cancer.

Section snippets

Material and methods

QIs were developed using a modified Delphi approach. The Delphi method has been used in similar studies and involves iterative rounds with controlled feedback to gain consensus from a group of experts in a systematic manner [9], [10]. The modification involves an in-person meeting during the consensus process; however, owing to logistical reasons, a video-conference was held instead. In short, a literature review resulted in a list of evidence-based QIs that were compiled into a candidate

Results

The expert panel was composed of 27 members: 4 medical oncologists, 2 radiation oncologists, 1 genitourinary pathologist, and 20 urologic oncologists. All nominated members participated in the study.

A total of 42 relevant records were retrieved from the literature search. From review of these records, 52 candidate indicators were extracted and organized as follows: 5 for diagnosis, 8 for staging, 19 for treatment, 4 for prophylactic measures, 2 for organizational process, 6 for outcomes, 2 for

Discussion

Bladder cancer is a heterogeneous disease that requires care across many disciplines along the care continuum from diagnosis to palliation. Despite progress in treatment, survival in patients with bladder cancer has only moderately improved. A potential reason for this is nonadherence to clinical guidelines and best practice, leading to wide variations in care and a possible link to inferior outcomes. In this study, an evidence- and consensus-based list of QIs for the management of bladder

Conclusions

Discrepancies in survival outcomes have been observed in bladder cancer and may be owing to nonadherence to best practices. Given the need for standard QIs to assess adherence to best practice, this is the first study to comprehensively produce a list of QIs using a modified Delphi method that incorporated evidence from existing literature as well as consensus among an expert group of clinicians. A total of 60 QIs representing structure, process, and outcome measures in bladder cancer

Acknowledgments

We would like to thank Bladder Cancer Canada for funding this work. The funding organization had no involvement in the study design, implementation, or writing of the manuscript.

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